Shipping & Returns

Shipping Information

Perfect Image Orchids, Inc. is based in Half Moon Bay, CA, 94019

Hours of Operation 7:00AM - 1:00PM

We offer Standard Overnight - Expedite Shipping for $15 on all orders (to a single address) within the lower contiguous United States.

For EXPEDITED Standard Overnight Shipping : All orders must be placed Monday - Thursday 

  • All orders placed after Thursday will be shipped the following Monday.


  • For Saturday Delivery, all orders MUST be placed by 10AM (PST) Friday.

During busy holiday periods, shipments may take slightly longer. If you need an order rushed for any reason, please call us to ensure if on-time delivery is possible.

For multiple shipping addresses, you will need to simply place a separate order for each address. If you are placing a large order for many recipients, please contact us directly and we will process your order with more personalized attention to coordinate proper delivery.

Please note we ship “NO SIGNATURE REQUIRED” due to the nature of our product. If sending as a gift, we believe it to be a good idea to give the recipients a heads up that a beautiful present is on the way!

Getting your order to you or your recipient safely is our #1 priority, but if for some reason your package arrives damaged, please contact us and help us understand with photos of the unopened outer box, inner box, and packaging. We will work with you to make it right. While we cannot take responsibility for shipping issues due to an incorrect address or inclement weather, we will take responsibility for any errors made by us or our shipping carriers.

Satisfaction Guarantee: If you are dissatisfied with your order and we determine our product did not meet our quality standards, please let us know upon receiving your order and we will be happy to offer you a replacement or a refund.

Once you have placed your order and it has been prepared for shipment, you will receive an email confirmation with your receipt and tracking number. Please make sure your email is correct, if a reliable phone number is provided for shipment updates, it would be greatly appreciated.

For clients interested in wholesale orders, please email us or give us a quick call and we'll make the necessary arrangements for you.